At Cairo-Tour, we strive to provide our customers with the highest quality digital workshops and tutorials. If for any reason you are not satisfied with your purchase, please review our refund and returns policy outlined below.

2. Refund Eligibility

• Digital Products: Due to the nature of digital products, we generally do not offer refunds once the purchase is completed. However, we will consider refund requests on a case-by-case basis if:
  • The product was not as described.
  • There were technical issues preventing you from accessing the product.
  • There was an error in the transaction.

3. Requesting a Refund

To request a refund, please contact our support team within 14 days of your purchase. Include the following information in your request:

• Your name and contact information.
• The order number and date of purchase.
• A detailed explanation of why you are requesting a refund.

4. Refund Process

Once we receive your refund request, our team will review it and notify you of the approval or rejection of your refund within 7 business days. If approved, the refund will be processed, and a credit will automatically be applied to your original method of payment within 14 business days.

5. Returns

Since our products are digital, there is no need to return any physical items. If you encounter any issues with accessing or using our digital products, please contact our support team for assistance.

6. Exchanges

We do not offer exchanges for our digital products. If you encounter any issues with your purchase, please reach out to our support team, and we will work with you to resolve the problem.

If you have any questions about our refund and returns policy, please contact us at:

Thank you for choosing Cairo-Tour. We appreciate your business and are committed to providing you with the best possible experience.